Refund Policy for NewAIForYou
1. Refund Conditions
NewAIForYou is committed to providing high-quality AI navigation services to our customers. However, we understand that in certain circumstances, customers may need to request a refund. The following are our refund conditions:
- Service Does Not Meet Description: If the service we provide significantly differs from what is described on our website, you may request a full refund within 7 days of purchase.
- Technical Issues: If our technical failures prevent you from using the service, you are entitled to request a refund.
- Duplicate Charges: If you have been charged multiple times due to a system error, the excess amount will be fully refunded.
2. Refund Process
- Submit Refund Request: Please contact our customer support team via email ([email protected]) stating the reason for your refund.
- Review: We will review your request within 3 business days.
- Approval: If your refund request is approved, we will process the refund to your original payment method within 5-10 business days.
3. Non-Refundable Situations
We may not be able to provide a refund in the following situations:
- Refund requests made more than 7 days after purchase.
- Cases where the service has been substantially used.
- Instances where our terms of service have been violated.
4. Contact Us
If you have any questions about our refund policy, please feel free to contact us at [email protected].
We reserve the right to modify this policy at any time. Any modifications will be posted on this page.
Last updated: 2024-08-21