Solidroad
Solidroad is an AI-first training and feedback platform that transforms company knowledge into engaging training programs, featuring custom AI coaches for realistic simulations and real-time feedback.
What is Solidroad?
Solidroad is an AI-first training and feedback platform that transforms company knowledge into engaging training programs, featuring custom AI coaches for realistic simulations and real-time feedback.
Solidroad Key Features
AI-first platform for training and feedback scaling
Customizable AI coach for immersive training programs
Real-time coaching with feedback tied to custom scorecards
Integration with CRM and advanced analytics reporting
Solidroad Use Cases
New hire training: Quickly onboard new employees using immersive training programs.
Customer service enhancement: Improve team's CSAT scores with AI-driven coaching.
Skill development: Customizable AI coach helps employees practice and perfect their skills across multiple channels.
Management efficiency: Saves managers' time by providing analytics and reporting on team performance.
Performance benchmark: Pre-assess rep performance to meet KPIs before real customer interactions.
Continuous feedback: Offer ongoing personalized coaching at scale for performance improvement.
Solidroad User Guide
- Step1: Visit the Solidroad website to explore features.,
- Step2: Click on 'Try for free' to start your trial.,
- Step3: Set up your account and customize your AI coach.,
- Step4: Create lessons and simulate training scenarios.
Solidroad Target Audience
Start-up companies: Seeking cost-effective solutions for employee training and development
Mid to large enterprises: Needing scalable AI-driven platforms for ongoing staff training and performance benchmarking
Customer-facing teams: Looking for efficient onboarding and continuous learning tools to improve customer satisfaction scores
HR professionals: Seeking innovative AI tools for coaching, feedback, and performance assessment in real-time
Training managers: In search of automation in creating and delivering personalized training programs across various channels
Tech enthusiasts: Interested in leveraging AI for enhancing the quality and reach of educational and professional training
Solidroad Frequently Asked Questions
What is Solidroad's core technology?
Solidroad leverages AI-first technology to facilitate training and feedback. Its platform turns a company's knowledge-base into immersive training programs, utilizing a customizable AI coach for creating and delivering lessons, simulating practice scenarios, and providing real-time coaching and feedback.
How does Solidroad ensure the safety of user data?
Solidroad prioritizes user data security, although specific details regarding encryption or compliance standards are not explicitly mentioned. It is common for platforms like Solidroad to adhere to industry-standard security practices, including data encryption and regular security audits.
Can Solidroad integrate with existing CRM systems?
Yes, Solidroad offers integration capabilities, particularly under its Growth plan. The platform allows for integration with CRM systems and more, enhancing the tool's utility by aligning with a company's existing digital infrastructure.
What languages does Solidroad support for training and simulations?
Solidroad enables practice conversations with its AI coach in any language, offering flexibility for global companies seeking to train employees in various languages.
How does Solidroad personalize the training experience?
Solidroad's AI-first approach allows for the creation of customized AI coaches. These coaches can deliver lessons and simulations tailored to the learners' needs, ensuring a personalized training experience.
What type of analytics and reporting does Solidroad provide?
Solidroad offers analytics and reporting functionalities. The Growth plan includes advanced analytics and reporting, whereas the Starter plan provides basic analytics and reporting, enabling organizations to track performance and improvement.
Does Solidroad offer a trial version?
Solidroad invites potential users to try the platform for free. This trial provides companies an opportunity to explore the features and assess the platform's fit with their training needs without any upfront investment.
How does Solidroad support different learning formats?
Solidroad supports a variety of learning formats including video, voice, chat, and email simulations. This diversity allows learners to engage in realistic scenarios across different channels, enhancing the learning experience.
What are the pricing plans available for Solidroad?
Solidroad offers several pricing tiers: the Starter plan at $199 per month for up to 10 users, the Growth plan at $499 per month for up to 50 users, and a custom Enterprise plan for organizations requiring a tailored solution for more than 50 users.
What support options does Solidroad offer?
Solidroad provides email support for the Starter plan and prioritizes email and chat support under the Growth plan. The Enterprise plan likely includes more dedicated support options, such as a dedicated account manager and onboarding sessions.