Solidroad

Solidroad is an AI-driven platform that transforms company knowledge into engaging training, offering scalable coaching and real-time feedback to enhance employee performance.

Solidroad

Solidroad Introduction

Solidroad is an innovative AI-driven platform that transforms a company's knowledge base into engaging training programs. It offers a customizable AI coach to create and deliver lessons from various inputs like prompts and documents. The platform excels in simulating realistic scenarios across different communication formats, allowing learners to practice with AI in any language. Its real-time coaching and feedback system integrates with custom scorecards, providing managers with insights into team performance. Solidroad's potential impact includes reducing onboarding time by 50% and improving customer satisfaction scores, making it a valuable tool for businesses aiming to optimize training and efficiency.

Solidroad Key Features

AI-Powered Training and Assessment

Transforms a company's knowledge-base into dynamic and immersive training programs, enhancing trainer efficiency and increasing employee engagement with ease.

Realistic Simulations

Offers simulations across video, voice, chat, and email, allowing users to practice in any language, like a personal rehearsal before stepping onto a global stage.

Real-Time Coaching and Feedback

Provides instant coaching and feedback using customized scorecards, giving learners a personalized roadmap to improvement while enabling managers to track performance seamlessly.

Accelerated Onboarding

Cuts new hire training time in half, rapidly transitioning recruits from interview to effective team member, akin to flipping a switch from zero to hero in customer interactions.

Comprehensive Performance Insights

Delivers performance benchmarks before team members engage in real scenarios, ensuring preparedness and keeping key performance indicators consistently on track.

Solidroad Use Cases

Onboarding New Employees Efficiently: Training managers utilize Solidroad’s customizable AI coach to transform complex company knowledge into interactive lessons, enabling seamless integration of new hires, halving the onboarding time.

Realistic Customer Interaction Simulations: Sales teams practice with Solidroad’s AI-driven simulations, enhancing their skills in video, voice, and chat interactions, leading to higher competency before engaging with real clients.

Consistent Performance Feedback: Managers track team progress through Solidroad’s real-time coaching and tailored scorecards, ensuring consistent feedback and improvement in employee performance across diverse channels.

Language-Specific Training: Global teams leverage Solidroad to practice customer interactions in multiple languages, using AI simulations that bridge communication barriers and enhance cultural adaptability.

Resource Saving for Training Programs: HR departments implement Solidroad to automate training processes, drastically cutting down on manual oversight and freeing up resources while maintaining high training standards.

Solidroad User Guides

Step 1: Visit solidroad.com and sign up for an account or log in.

Step 2: Create lessons using prompts, documents, or links with the AI coach.

Step 3: Simulate interactions via video, voice, chat, or email to practice.

Step 4: Receive real-time AI feedback with custom scorecards for improvement.

Step 5: Monitor team performance using advanced analytics and reporting tools.

Solidroad Frequently Asked Questions

What is Solidroad's main purpose?

Solidroad is an AI-first training and feedback platform for scalable employee coaching.

How does Solidroad turn knowledge into training?

It creates immersive programs from your company's knowledge-base for easier management.

What are Solidroad's key features?

Solidroad offers AI coaches, real-time simulations, and feedback with custom scorecards.

How can Solidroad help my team improve?

By providing real-time coaching and insights on team performance across channels.

What kind of simulations can Solidroad create?

It builds realistic simulations across video, voice, chat, and email.

How can I use Solidroad to onboard new reps?

Solidroad reduces training time by creating tailored onboarding programs.

What is the pricing structure of Solidroad?

Plans start at $199/month for 10 users, with higher tiers available.

How can Solidroad scale training feedback?

It uses AI to provide consistent feedback and performance benchmarks.

What support does Solidroad offer?

Email support for Starter, with priority options for Growth and Enterprise.

Can Solidroad integrate with my CRM system?

Yes, the Growth plan and above supports CRM and custom integrations.