TheySaid
TheySaid revolutionizes feedback gathering with its AI-powered conversational surveys, yielding 50-100x more responses. Effortlessly generate tailored questions, engage customers through intuitive follow-ups, and gain deeper insights with AI-analyzed summaries, all SOC 2 compliant for data security.
What is TheySaid?
TheySaid revolutionizes feedback gathering with its AI-powered conversational surveys, yielding 50-100x more responses. Effortlessly generate tailored questions, engage customers through intuitive follow-ups, and gain deeper insights with AI-analyzed summaries, all SOC 2 compliant for data security.
TheySaid Key Features
Generates survey questions from website content
Embeds AI-powered surveys across customer journeys
Offers personalized, conversational AI follow-ups
Provides AI-generated summaries for quick insights
TheySaid Use Cases
Marketing Teams: Streamline customer feedback collection for product enhancements.
Sales Professionals: Generate penetrating questions to understand client needs better.
Customer Support Managers: Automate follow-up queries for improved customer satisfaction.
Product Managers: Embed surveys in product for real-time user feedback and improvement ideation.
HR Departments: Conduct employee engagement surveys with personalized follow-up questions.
Event Organizers: Use QR codes for instant attendee feedback on presentations and sessions.
TheySaid User Guide
- Step1: Scan your website with Evo, our AI-bot, to generate relevant survey questions.
- Step2: Embed the AI-generated surveys anywhere in your customer flows.
- Step3: Let Evo, our AI chatbot, follow up with your customers for deeper insights.
- Step4: Analyze AI-generated summaries for common themes and actionable insights.
TheySaid Target Audience
Startup Companies: Seeking cost-effective tools to gain insights and reduce churn.
Large Enterprises: In need of scalable, SOC 2 Compliant survey solutions to enhance customer engagement.
Marketing Professionals: Looking for innovative ways to increase net revenue retention and actionable feedback.
Product Managers: Require in-depth user experience insights to improve product offerings.
Customer Success Teams: Demand efficient methods to monitor customer satisfaction and identify upsell opportunities.
Market Research Analysts: Seeking automated survey generation and analysis for quicker, more accurate market insights.
TheySaid Frequently Asked Questions
How does the TheySaid Conversational AI Survey ensure user data privacy and security?
TheySaid prioritizes user data privacy and security by not using customer responses for AI training and maintaining SOC 2 Type II certification. Users have control over the information shared, and there is an option for respondents to stay anonymous, ensuring a secure and trustworthy environment for data collection.
Can TheySaid's AI Surveys integrate with my existing tech stack?
The TheySaid AI Surveys are designed for seamless integration with your current tech stack, including outreach tools, product embeds, and website features. This flexibility ensures that TheySaid can be easily incorporated into your existing customer interaction flows without the need for significant changes or overhauls.
How does TheySaid generate survey questions?
The TheySaid AI bot, named Evo, scans your website in seconds to generate meaningful and tailored survey questions based on industry standards and best practices. This innovative approach ensures that the questions are relevant and engaging for your target audience.
What makes TheySaid different from traditional surveys and NPS metrics?
TheySaid stands out by offering a conversational and interactive survey experience that results in 50-100X more responses than traditional methods. It achieves this by engaging customers in real-time, personalized follow-up questions, and by providing actionable feedback to increase Net Revenue Retention.
How can I use TheySaid to increase customer engagement?
By utilizing TheySaid's conversational AI surveys, you can sprinkle questions along the customer journey in newsletters, buying processes, onboarding, and regular check-ins. This not only increases engagement but also gathers deeper insights through continuous listening, enriching the customer experience.
Is TheySaid capable of conducting surveys in multiple languages?
Absolutely! TheySaid's AI automatically detects and interacts in over 80 languages, ensuring that your diverse audience can comfortably engage in their preferred language, thereby maximizing response rates and inclusivity.
How fast can I set up TheySaid and see results?
Setting up TheySaid is incredibly quick and straightforward, with no credit card required to get started. Businesses can expect to see tangible results, such as increases in qualified leads and decreases in churn, within a few months of implementation, as demonstrated by current satisfied customers.
What kind of support does TheySaid offer to its users?
TheySaid provides comprehensive support through resources like tutorial videos, case studies, blogs, and a dedicated contact page. This ensures that users can maximize the platform's capabilities and receive assistance whenever needed.
How does TheySaid deliver more actionable feedback compared to traditional surveys?
TheySaid's AI-driven approach not only gathers responses but also asks personalized follow-up questions in real time, leading to a 34% increase in actionable feedback. This deeper level of engagement allows businesses to uncover more nuanced insights and make informed decisions.
Can TheySaid be used for personal projects, such as portfolio feedback?
Yes, TheySaid AI surveys can be pointed towards personal projects like portfolio pages, resumes, or even dating profiles to gather honest feedback. This versatile application demonstrates the platform's ability to cater to both business and personal needs for insightful engagement.